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    Cookie Policy (UK)chris2024-04-09T17:56:37+01:00

    This Cookie Policy was last updated on 19 November 2024 and applies to citizens and legal permanent residents of the United Kingdom.

    1. Introduction

    Our website, https://www.hearingshop.co.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

    2. What are cookies?

    A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

    3. What are scripts?

    A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

    4. What is a web beacon?

    A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

    5. Cookies

    5.1 Technical or functional cookies

    Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

    5.2 Statistics cookies

    We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

    5.3 Marketing/Tracking cookies

    Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

    6. Placed cookies

    Google reCAPTCHA

    Functional, Marketing

    Usage

    We use Google reCAPTCHA for spam prevention. Read more about Google reCAPTCHA

    Sharing data

    For more information, please read the Google reCAPTCHA Privacy Statement.

    Functional

    Name
    _grecaptcha
    Expiration
    6 months
    Function
    Provide spam protection

    Marketing

    Name
    rc::c
    Expiration
    session
    Function
    Read and filter requests from bots
    Name
    rc::b
    Expiration
    session
    Function
    Read and filter requests from bots
    Name
    rc::a
    Expiration
    persistent
    Function
    Read and filter requests from bots

    WordPress

    Functional

    Usage

    We use WordPress for website development. Read more about WordPress

    Sharing data

    This data is not shared with third parties.

    Functional

    Name
    wpEmojiSettingsSupports
    Expiration
    session
    Function
    Store browser details
    Name
    wordpress_test_cookie
    Expiration
    session
    Function
    Read if cookies can be placed
    Name
    wp-settings-time-*
    Expiration
    1 year
    Function
    Store user preferences
    Name
    wordpress_logged_in_*
    Expiration
    persistent
    Function
    Store logged in users
    Name
    wp_lang
    Expiration
    session
    Function
    Store language settings
    Name
    wp_consent_*
    Expiration
    1 month
    Function
    Store cookie consent preferences
    Name
    wp-settings-*
    Expiration
    persistent
    Function
    Store user preferences

    Google Analytics

    Statistics

    Usage

    We use Google Analytics for website statistics. Read more about Google Analytics

    Sharing data

    For more information, please read the Google Analytics Privacy Statement.

    Statistics

    Name
    _ga
    Expiration
    2 years
    Function
    Store and count pageviews
    Name
    _ga_*
    Expiration
    1 year
    Function
    Store and count pageviews

    Google Adsense

    Marketing

    Usage

    We use Google Adsense for showing advertisements. Read more about Google Adsense

    Sharing data

    For more information, please read the Google Adsense Privacy Statement.

    Marketing

    Name
    _gcl_au
    Expiration
    persistent
    Function
    Store and track conversions
    Name
    google_adsense_settings
    Expiration
    persistent
    Function
    Provide ad delivery or retargeting

    Hotjar

    Statistics, Functional

    Usage

    We use Hotjar for heat maps and screen recordings. Read more about Hotjar

    Sharing data

    For more information, please read the Hotjar Privacy Statement.

    Statistics

    Name
    _hjSessionUser_*
    Expiration
    1 year
    Function
    Store a unique user ID
    Name
    hjViewportId
    Expiration
    session
    Function
    Read screen resolution

    Functional

    Name
    _hjSession_*
    Expiration
    session
    Function
    Provide functions across pages

    Sourcebuster JS

    Statistics

    Usage

    We use Sourcebuster JS for visitor tracking. Read more about Sourcebuster JS

    Sharing data

    This data is not shared with third parties.

    Statistics

    Name
    sbjs_migrations
    Expiration
    6 months
    Function
    Name
    sbjs_first_add
    Expiration
    6 months
    Function
    Name
    sbjs_current
    Expiration
    6 months
    Function
    Store browser details
    Name
    sbjs_first
    Expiration
    6 months
    Function
    Name
    sbjs_session
    Expiration
    Function

    Google Maps

    Marketing

    Usage

    We use Google Maps for maps display. Read more about Google Maps

    Sharing data

    For more information, please read the Google Maps Privacy Statement.

    Marketing

    Name
    Google Maps API
    Expiration
    expires immediately
    Function
    Read user IP address

    Complianz

    Functional

    Usage

    We use Complianz for cookie consent management. Read more about Complianz

    Sharing data

    This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

    Functional

    Name
    cmplz_functional
    Expiration
    365 days
    Function
    Store cookie consent preferences
    Name
    cmplz_statistics
    Expiration
    365 days
    Function
    Store cookie consent preferences
    Name
    cmplz_preferences
    Expiration
    365 days
    Function
    Store cookie consent preferences
    Name
    cmplz_marketing
    Expiration
    365 days
    Function
    Store cookie consent preferences
    Name
    cmplz_consented_services
    Expiration
    365 days
    Function
    Store cookie consent preferences
    Name
    cmplz_policy_id
    Expiration
    365 days
    Function
    Store accepted cookie policy ID
    Name
    cmplz_banner-status
    Expiration
    365 days
    Function
    Store if the cookie banner has been dismissed

    WooCommerce

    Functional

    Usage

    We use WooCommerce for webshop management. Read more about WooCommerce

    Sharing data

    This data is not shared with third parties.

    Functional

    Name
    wc_cart_hash_*
    Expiration
    session
    Function
    Store items in shopping cart
    Name
    woocommerce_items_in_cart
    Expiration
    session
    Function
    Store items in shopping cart
    Name
    woocommerce_cart_hash
    Expiration
    1 day
    Function
    Store items in shopping cart
    Name
    wp_woocommerce_session_*
    Expiration
    session
    Function
    Store performed actions on the website

    Bing Ads

    Functional, Marketing

    Usage

    We use Bing Ads for advertising. Read more about Bing Ads

    Sharing data

    For more information, please read the Bing Ads Privacy Statement.

    Functional

    Name
    _uetsid_exp
    Expiration
    persistent
    Function
    Name
    _uetvid_exp
    Expiration
    persistent
    Function

    Marketing

    Name
    _uetvid
    Expiration
    13 months
    Function
    Store and track visits across websites
    Name
    _uetsid
    Expiration
    1 day
    Function
    Store and track visits across websites

    Query Monitor

    Functional

    Usage

    We use Query Monitor for website development. Read more about Query Monitor

    Sharing data

    This data is not shared with third parties.

    Functional

    Name
    qm-front-container-pinned
    Expiration
    various
    Function
    Provide functions across pages

    Miscellaneous

    Statistics

    Usage

    Sharing data

    Sharing of data is pending investigation

    Purpose pending investigation

    Name
    hjActiveViewportIds
    Expiration
    Function
    Name
    fusionCopyType
    Expiration
    Function
    Name
    fusionCopyContent
    Expiration
    Function
    Name
    marketplace_redesign_2023_last_shown_date
    Expiration
    Function
    Name
    woo-connect-notice-settings-dismissed
    Expiration
    Function
    Name
    wc-marketplaceNoticeClosed-promotion-0
    Expiration
    Function
    Name
    gla-can-onboarding-setup-ces-prompt-open
    Expiration
    Function
    Name
    calendly-internal-store
    Expiration
    Function
    Name
    calendly-store
    Expiration
    Function
    Name
    _clck
    Expiration
    Function
    Name
    _clsk
    Expiration
    Function
    Name
    _cltk
    Expiration
    Function
    Name
    stackprotect
    Expiration
    Function
    Name
    off_canvas_5811
    Expiration
    Function
    Name
    _gcl_ls
    Expiration
    Function
    Name
    off_canvas_5938
    Expiration
    Function
    Name
    6cb1f90cba489c85caa3c2ee6ebd0ccc
    Expiration
    Function
    Name
    ca04e1a769d6e87b84fd6bcda0639ce1
    Expiration
    Function
    Name
    loglevel
    Expiration
    Function
    Name
    ee39232f299f5f2111af5a60d5d10fd1
    Expiration
    Function
    Name
    __EXT_APP_REFRESH_BLACK_SUB_DOMAINS__
    Expiration
    Function
    Name
    trust:cache:timestamp
    Expiration
    Function
    Name
    adobeCleanFontAdded
    Expiration
    Function
    Name
    MicrosoftApplicationsTelemetryDeviceId
    Expiration
    Function
    Name
    MicrosoftApplicationsTelemetryFirstLaunchTime
    Expiration
    Function
    Name
    debug
    Expiration
    Function
    Name
    tk_qs
    Expiration
    Function
    Name
    qm-admin-container-pinned
    Expiration
    Function
    Name
    wc_featuredBannerDismissed
    Expiration
    Function
    Name
    PHPSESSID
    Expiration
    Function
    Name
    __stripe_mid
    Expiration
    Function

    Statistics

    Name
    sbjs_current_add
    Expiration
    6 months
    Function
    Name
    sbjs_udata
    Expiration
    6 months
    Function

    7. Consent

    When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

    7.1 Manage your consent settings

    You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

    8. Enabling/disabling and deleting cookies

    You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

    Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

    9. Your rights with respect to personal data

    You have the following rights with respect to your personal data:

    • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
    • Right of access: You have the right to access your personal data that is known to us.
    • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
    • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
    • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
    • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

    To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

    10. Contact details

    For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

    The Hearing Shop
    2 The Oaks,
    Guildford Road,
    Loxwood,
    West Sussex,
    RH14 0SF
    United Kingdom
    Website: https://www.hearingshop.co.uk
    Email: info@ex.comhearingshop.co.uk

    This Cookie Policy was synchronised with cookiedatabase.org on 15 November 2024.

    Hassle-free Process

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    Professional Qualified Audiologist

    Excellent service, support and care throughout the whole process with our in-house audiologists.

    Free Returns

    Benefit from a hassle-free returns process for all online purchases for whatever reason within 60 days.

    No Waiting Rooms

    Skip the queue and enjoy browsing our hearing aid ranges online at a time that suits you.

    Lowest Prices

    Competitive prices on best brands and latest models compared to other online hearing aid retailers.

    Years of Experience

    With over 15 years of experience under our belt, we are a company you can simply trust.

    The Hearing Shop Customer Reviews

    5 / 5
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    Experts Available Today

    0808 208 5154
    0808 208 5154
    info@hearingshop.co.uk
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