Hearing aid troubleshooting and maintenance
The importance of regular hearing aid cleaning
Maintaining consistency in your hearing aid care throughout the device’s lifespan is crucial for ensuring they remain in optimal working condition; both for delivering the best possible hearing experience while minimising everyday issues and maintaining good overall ear health.
However, despite advances in technology and durability, hearing aids are not immune to damage from improper handling. In this guide, we’ll walk you through essential hearing aid maintenance, proper hearing aid care and provide tips on how to clean your hearing aids at home and which, potentially costly, mistakes to avoid.
Why do I need to clean my hearing aids?
Because hearing aids are small, intricate devices they are prone to accumulating dust, debris, and earwax with use over time. Failure to clean them regularly can lead to problems including reduced sound quality and malfunctioning components.
Proper cleaning not only helps preserve the clarity and effectiveness of your hearing aids but also prevents costly repairs and replacements. By removing accumulated dirt and earwax, you will extend the life of your devices and also enhance your overall hearing experience.
When hearing aids accumulate dirt, moisture, or earwax, not only can it compromise their performance, but it can also lead to ear-related issues. These build-ups can create a breeding ground for bacteria and fungi, potentially causing problems such as ear infections.
By consistently cleaning your hearing aids, you preserve their effectiveness and also create a healthier environment for your ears.
How often should I clean my hearing aids?
Making cleaning your hearing aids a part of your daily and weekly routine ensures you are hearing as well as possible and could save you time and money.
Small, regular efforts preventing the gradual accumulation of dirt, earwax, and moisture, which can otherwise hamper their functionality and longevity, will over time contribute to a clearer, more reliable, and longer-lasting hearing aid experience.
Simple hearing aid care plan
Daily routine: Ideally you should wipe your hearing aids down once a day. Make it a part of your morning or evening routine when you clean your teeth. Here are a few tips:
- Wipe the hearing aids all over with your lint-free cloth, including the microphone and receiver.
- This is also a good time to check for visible dirt or earwax which may mean a deeper clean is required.
“As needed” routine: You can conduct a more thorough hearing aid cleaning more occasionally when needed. Such as:
1. Any build-up of earwax can be removed using a soft brush or a wax tool.
2. Earmolds and domes can be removed and cleaned separately using warm soapy water. Make sure you rinse and dry them properly before reattaching them.
3. Replace wax guards or filters if they show signs of wear or blockage.
Not all hearing aids are created equally, each model will have parts that need specific attention to their setup. Below is a list of styles and the type of maintenance you can add to your personal weekly hearing aid cleaning routine.
Worth noting, if you take the dome off and wash it every day you are likely to find yourself in ENT having them remove the dome from your ear canal. It makes them increasingly loose and they come off in your ear.
Top 5 hearing aid troubleshooting problems
Troubleshooting hearing aid problems can often resolve common issues before seeking professional help. Here are The Hearing Shop’s top five troubleshooting tips for addressing common hearing aid problems:
Weak or no sound
- Ensure the device is turned on.
- Check for wax build-up in the earpiece or tubing, and clean it gently using the tools provided or as recommended by the manufacturer.
- Replace the battery with a new one (correct side up), or recharge the aid if it is rechargeable.
All aids will default to the automatic volume when turned on so they shouldn’t be adjusting the volume to compensate if it’s weak as it shows a problem.
Feedback or whistling sounds
- Check if the device is properly inserted in the ear, as a poor fit can cause feedback.
- Clean the earpiece and the ear canal to remove any wax build-up.
- If you still have feedback at this point then you may want to see someone for wax removal as the main cause of hearing aid feedback is a blockage of wax in the ear which the hearing aid sound is bouncing off, causing the feedback.
Distorted or muffled sounds
- Check if there is any wax or debris in the earpiece or tubing and clean it thoroughly.
- Replace the wax guard or filter as recommended by the manufacturer.
- Ensure the device is not set to a telecoil or other specialised setting meant for specific situations.
Intermittent or inconsistent sounds
- Check the battery to ensure it is properly inserted and has enough power.
- Clean the battery contacts and ensure they are not corroded.
- Check for any moisture or debris in the battery compartment and clean it if necessary.
Comfort issues
- Check for any physical damage or cracks on the device that could cause discomfort, and consult a professional if needed.
- Adjust the size or type of earpiece to ensure a comfortable fit.
- If the device feels too loud or uncomfortable, please book a consultation with your audiologist to review your settings.
If these troubleshooting tips do not resolve the issues, it’s important to consult with an audiologist or the manufacturer’s customer support for further assistance and guidance. Regular maintenance and cleaning, along with professional check-ups, can help prevent many common hearing aid problems.
By following the advice provided in this guide and staying vigilant in your hearing aid care, you can ensure that your hearing aids continue to provide you with clear and reliable sound, ultimately improving your quality of life and connection to the world around you.
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