Description
Resound Key 2 hearing aids overview
Introduced in April 2021, the Resound Key 2 hearing aids form part of a range of essential devices, prioritising comfort and an excellent hearing experience at a budget-friendly price.
These hearing aids offer valuable access to hearing aid guidance, providing ongoing support in navigating your journey through hearing loss and adapting to your daily auditory environment.
Main features of the Resound Key 2 hearing aids
Introduction to Digital Hearing: As the entry-level digital hearing aid in this range, Resound Key 2 naturally presents a more streamlined feature set.
C5 Processing Chip Platform: Resound Key 2 hearing aids are equipped with the C5 processing chip, initially introduced with the LiNX Quattro range.
This ensures commendable sound processing within a lower-tier Quattro model.
Organic Hearing Philosophy: Using the Organic Hearing Philosophy, Resound Key 2 hearing aids draw inspiration from natural hearing patterns.
This approach aims to replicate the nuances of natural hearing, offering users an immersive sound experience and the confidence to engage in clear conversations.
Colour options and models available for online purchase: Resound Key 2 hearing aids are available in a selection of colours, including Sterling Grey, Black, Beige, Medium Blonde, and Dark Brown in the 2-RIE 61 and 2-RIE 62 disposable battery models.
Phone Compatibility: Leveraging low-energy Bluetooth technology, Resound Key 2 ensures reliable connectivity and streaming capabilities, facilitating seamless interaction with compatible devices.
Rechargeable Option Note: The rechargeable model is exclusive to tech level 4.
Regarding streaming, technology levels 3 and 4 support direct streaming from iOS and Android.
All technology levels—Resound Key 2, 3 and 4—are compatible with the Resound Smart 3D app and their wireless accessories.
Comparison with Key 4: When comparing Resound Key 2 with Key 4, certain audiology features are absent, including Natural Directionality II and Synchronised Soft Switching.
As well as Multiscope Adaptive Directionality, Synchronised Acceptance Manager, and Impulse Noise Reduction.
In terms of functional and fitting features, the Key 2 model lacks only the Comfort Phone feature.
Resound Key 2 hearing aids deliver an accessible entry into digital hearing technology.
This balances cost-effectiveness with essential features for wearers seeking comfort and reliable performance within a budget-friendly range.
Other performance levels in the Resound Key hearing aid range:
Need more support with Resound Key 2 hearing aids?
If this model sounds like it could benefit you—particularly in those challenging, noisy situations—the next step is a consultation with one of our qualified hearing specialists.
They can assess whether this technology matches your hearing loss and lifestyle, and allow you to experience the technology first-hand.
Get in touch to schedule a consultation, or if you’d like an honest discussion about whether the Key 2 is suitable for you, we’re here to help.
Are Resound Key 2 hearing aids right for you? Contact us free, at The Hearing Shop, on 0808 208 5154 or fill out our quick form here, and one of our audiologists will be in touch at a convenient time for you.
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Quick FAQs for the Resound Key 2
How big is the Resound Key 2?
The size is compact and designed to fit discreetly behind the ear or in the ear canal, depending on the style.
What colours do Resound Key 2 come in?
The Resound Key 2 hearing aids are available in a range of colours designed to blend seamlessly with different skin tones and personal preferences.
Such as Beige, Dark Brown, Black, Silver, medium blonde and sterling grey
What’s the Resound Key 2 battery life like?
The Resound Key 2 hearing aid offers good battery life, which varies depending on the specific model and battery type used. Here’s an overview:
Traditional battery-powered models:
- Battery type: Size 312 or Size 13 zinc-air batteries (depending on the model).
- Battery life:
- A size 312 battery typically lasts 3–7 days with average use (around 12–16 hours per day).
- Size 13 battery, usually lasts 6–12 days, depending on usage and features enabled.
Rechargeable models:
- Battery type: Lithium-ion rechargeable battery.
- Battery life:
- A full charge provides up to 30 hours of use.
- With streaming (audio or calls), battery life decreases slightly to about 20–25 hours.
Is the Resound Key 2 waterproof?
The Resound Key hearing aids are not fully waterproof but water-resistant with an IP68 rating.
What’s the Resound Key 2 hearing aid connectivity like?
The ReSound Key hearing aids offer solid connectivity options, especially for users who want to connect to smartphones and other devices.
Resound Key 2 app downloads and support
Watch the Resound Key 2 hearing aid video below
Resound Key 2 Hearing Aids – 2-RIE 61 R, 2-RIE 61, 2-RIE 62
- £445.00 per aid
- £885.00 per pair
Tech Rating:
Did you know?
To purchase hearing aids, our audiologist must confirm they suit your hearing loss. They’ll then give you an authorisation code to enter during checkout.
If you haven’t spoken with an audiologist yet, contact us at 0808 208 5154 or info@hearingshop.co.uk. The consultation is free.
Hassle-free process with free fast delivery
Professional audiologist service and care
Free returns 60 days, no quibble (except Puretone, which is 30 days)
Lowest prices on best brands and latest models
Experience we have over 15 years of experience
Product Highlights
- Not available in a rechargeable model (Exclusive to Key 4)
- Colours available: Sterling Grey, Black, Beige, Medium Blonde and Dark Brown.
- Models available for online purchase: 2-RIE 61, 2-RIE 62
- Suitable for: Mild, moderate and severe hearing loss
- Remote programming
- Available for online shopping
Find out more about our Delivery & Returns
Any questions? No problem – Call us free on 0808 208 5154
How to order your hearing aids online:
- Select your hearing aids
- Send us your latest hearing test results via email
- Our audiologists will program your new hearing aids to your hearing loss and your own specific needs (apart from Puretone hearing aids, as they are preprogrammed for mild to moderate or moderate to severe hearing loss)
- We post your hearing aids out directly to you
- You receive your new hearing aids
- Our audiologists will fine-tune your hearing aids remotely if needed (excluding Puretone hearing aids)
Need more support with ordering online? Get in touch
Contact us for more advice, support, and guidance by calling us free on 0808 208 5154
Our phone consultations are constructed in such a way as to help you select the most suitable hearing aids for you. Our process begins by requesting a recent hearing test, which our professional audiologist will then analyse using specialised manufacturer software.
This allows us to provide you with an initial hearing assessment, giving you a comprehensive overview of the available hearing aid options we have online that would suit you best.
Please note that Puretone hearing aids are preprogrammed for mild to moderate or moderate to severe hearing loss
Our main goal during this consultation is to empower you with the knowledge needed to make a well-informed decision regarding your hearing aid purchase with us.
Get in touch
Your satisfaction and confidence in your hearing aid choice are our utmost priority. For a free phone consultation, send your audiogram/hearing test results to us at info@hearingshop.co.uk or call us free on 0808 208 5154
- The hearing aid(s)
- Receivers (Puretone hearing aids are fitted with size 2 medium power receivers or size 2 slim tubes, depending on model)
- A pair of domes (Puretone hearing aids come with 1 pack of medium open domes)
- A pack of earwax filters (excluding Puretone hearing aids)
- Charger or one pack of batteries per aid, if aids are not rechargeable
- Batteries
- Remote care, programming and adjusting by an audiologist (apart from Puretone hearing aids, as they are preprogrammed to mild to moderate or moderate to severe hearing loss)
- Two free fine-tuning appointments (apart from Puretone hearing aids)
- Delivery
- Manufacturers’ warranty (5 years on all aids apart from Signia Styletto models, which are 4 years, and Puretone, which are 2 years)
Note: The following items are not included in the price. You will need to purchase these separately if required.
- Additional batteries
- TV streaming accessories
- Other accessories
- Additional fine-tuning appointments (£35 per appointment, excludes Puretone hearing aids)
Get in touch
Contact us for more advice, support, and guidance by calling us free on 0808 208 5154
Free phone consultation with hearing test results
The first part of the process is contacting us for your free phone consultation to ensure we can help support you in selecting the most suitable hearing aids.
Our audiologist will request your latest hearing test results so they can analyse your results using specialised software and pre-program your hearing aids based on those results.
Please note, Puretone hearing aids are already pre-programmed for mild to moderate or moderate to severe hearing loss.
We can then provide a preliminary assessment, ensuring you have a clear understanding of our hearing aid options available online.
The main goal of this phone consultation is to support and guide you to make an informed decision about your hearing aid(s) purchase.
Fitting
Upon receiving your hearing aids, which have already been pre-programmed using your hearing test results, they are ready for immediate use, and you can put them in straight away.
Our audiologist will contact you to ensure that you are hearing clearly through them and understand how to put them in and perform basic maintenance.
If necessary, we can make remote adjustments there and then to further customise your hearing aids to your personal preferences. This excludes Puretone hearing aids.
Reprogramming
Sometimes further appointments are needed to fine-tune the aids once you are more used to wearing them.
Our hearing aid customer service includes complimentary reprogramming and readjustment of your hearing aids through remote assistance with one of our audiologists at a convenient time for you. This excludes Puretone hearing aids.
Need more support with remote programming?
Long after your purchase, we will be here to assist you with your hearing aids.
Our comprehensive customer service includes phone and email contact with your audiologist, and we provide ongoing remote adjustments, fine-tuning, and reprogramming, which excludes Puretone hearing aids.
Get in touch
Contact us for more advice, support, and guidance by calling us free on 0808 208 5154
Manufacturer’s warranty
Every hearing aid we offer comes with a comprehensive Manufacturer’s warranty starting from the purchase date. This covers repair in the event of a hearing aid fault or damage (unless damaged by the user).
All manufacturer warranties are five years.
The specifics of each product’s warranty duration are outlined on the respective product page. It’s important to note that loss is not covered by a manufacturer’s warranty, and that Puretone hearing aids have a manufacturer’s warranty of 2 years.
Receiver wires and rechargeable batteries also have a warranty; these vary by brand.
Phonak: Receiver wires and rechargeable battery are covered for 2 years.
Resound: Receiver wires and rechargeable battery are covered for 5 years.
Widex, Signia, and Rexton: Receiver wires and rechargeable battery are covered for 5 years.
To initiate a warranty claim, please reach out to our team, who will guide you through the necessary steps.
Repairs
Repairs that are covered by the warranty are free. You will need to send the hearing aid to us, which we will then send on to the hearing aid manufacturer for them to repair.
Once we have the repaired hearing aid back from them, we will return it to you. You have two options for postage;
- Royal Mail Tracked costs £10
- A courier costs £30
Please indicate your preference to your audiologist, and they will send you a payment link.
The same postal charge applies if we are sending you replacement receivers under the warranty.
Aftercare and support
For all aftercare support, consultations with our audiologists can be scheduled for remote adjustments, and if you have any questions about your hearing aids, please give us a call on 0808 208 5154
Deliveries in the UK
We offer free delivery on all online hearing aid purchases within the UK. Delivery times may vary depending on your location, but typically range from 5 to 7 working days.
If this is not possible, we will contact you. Rest assured, all deliveries are fully insured and tracked. The hearing aids you have ordered will be delivered to the address provided during the order process.
If your order does not arrive safely within a reasonable time after you receive the dispatch notification, it is important that you contact us.
Upon receipt of your goods, we encourage you to inspect them promptly to ensure they meet your expectations.
In the rare event of non-delivery due to an error by The Hearing Shop or our courier, you will have the option to either receive a full refund or request a re-delivery.
Damages During Transit
We kindly ask that you inspect your hearing aids carefully upon arrival. If you receive an item that is defective, damaged, or if there has been an error with your order, please contact us immediately.
This will allow us to quickly assess the situation and take the necessary steps to resolve any issues, as we are committed to ensuring your satisfaction.
International Deliveries, Import Duties and Customs Fees
We only ship orders to addresses in the UK, the price you see includes the applicable UK VAT. Alternatively you can arrange collection by a courier of your choice if you would like to have the aids delivered internationally. Orders outside the UK may be subject to Import Taxes or Customs duties at your country’s applicable rate.
It’s important to note that starting from 11 PM on December 31, 2020, shipments from the UK to EU countries will now incur import taxes and customs fees.
The Hearing Shop is not liable to pay these fees from your country. The courier will contact you to arrange payment of taxes due and customs duties.
Returns Policy
Our hearing aid refunds are available within a 60-day period (we offer a 60-day money-back guarantee) from the date of shipment to your address.
Please note that there is a 30-day money-back guarantee only with Puretone hearing aids.
As the customer, you are responsible for the postage costs of returning the hearing aid(s) to us.
If you are dissatisfied or unhappy with any hearing aid purchased from The Hearing Shop, you are free to return it within the specified period for a full refund.
Your satisfaction is our priority, and we want you to feel confident in your choice, with the reassurance that we stand behind the quality of our products.
Need further support?
Should you require further details about shipping, duties or taxes, please don’t hesitate to get in touch with us at info@hearingshop.co.uk
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Frequently Asked Questions
If you’re experiencing significant hearing loss in both ears, you will need two hearing aids. Here are the audiological reasons behind our audiologist’s recommendation:
Localisation: Our brains rely on information from both ears to accurately determine the source of sounds. We can precisely locate where a sound is coming from by analysing the small time delays and differences in loudness between sounds reaching each ear. For example, if one ear has better hearing than the other, it becomes challenging to understand the direction of sounds.
Head Shadow Effect: High-frequency sounds, crucial for speech clarity, cannot effectively bend around your head, unlike low-frequency sounds. For example, if someone is speaking on your unaided side, you might hear that they are talking but struggle to understand what they are saying.
Reduced Amplification: A phenomenon called “binaural summation” means that when using two balanced hearing aids, your brain provides a natural boost of around three decibels by combining the signals, which means that the hearing aids can operate at lower, more natural volume settings when compared to a single hearing aid.
Sound Quality: Human hearing is designed for stereo perception. Hearing from only one side sounds less natural to us and can impact our overall auditory experience.
Noise Reduction: Our brains naturally possess a built-in noise reduction mechanism, which works most effectively when it receives sound input from both ears. If only one ear is aided, even with a high-quality hearing aid, it becomes challenging to hear clearly in noisy environments as your brain attempts to process all sounds, including background noise, instead of filtering them out.
For many, the main advantage of using a rechargeable hearing aid is its sheer convenience. We’ve grown accustomed to charging our phones and other devices overnight, and a rechargeable hearing aid aligns with this familiar routine.
This convenience is especially beneficial for those who have limited dexterity or finger-related issues since standard hearing aid batteries can be quite small and challenging to manipulate.
However, one drawback is that there’s no immediate solution if you forget to charge your hearing aid. In most cases, a 30-minute charge provides at least two to three hours of power, but if you tend to regularly forget to charge devices, traditional batteries might be a better fit for you.
In general, the number of channels in a hearing aid is a topic that often comes up, as they play a crucial role in improving your ability to hear and understand speech in various listening environments. Channels are frequently used by audiologists to simplify the explanation of why one hearing aid might be considered superior to another. However, the concept of channels is more intricate than it may seem.
Hearing aids serve to amplify sounds at various frequencies to different degrees. Since most people experience greater hearing loss in high frequencies compared to low frequencies, more amplification is often required in the higher ranges. These sound frequencies are categorised into separate bands or channels, with hearing aids being adjusted to deliver the precise amplification needed for each frequency level.
Having fewer channels makes this adjustment less precise and means the device is more of a basic hearing aid. Therefore, the hearing aid would offer limited additional features and is typically suitable for situations like one-on-one conversations in quiet environments.
Most modern hearing aids use channels to provide a more natural and comfortable listening experience. With precise frequency control, hearing aids can maintain the natural balance of sounds, ensuring that environmental sounds, speech and other auditory cues sound lifelike and clear.
Another example of how modern hearing aids optimise channels is automation. Hearing aids that are able to automatically adapt to various situations. For example, in a quiet environment, they will focus on speech clarity, whilst in a noisy environment they will switch to emphasising on noise reduction.
The number of channels is just one aspect to consider; the overall technology package and the way the audiologists program the devices are equally important. Different hearing aid manufacturers take diverse approaches, and the number of channels is not necessarily an indicator of quality, but how they are configurated to improve your hearing and quality of life.
It’s a really simple, hassle-free process that only takes a few steps. All you have to do is choose your hearing aids from our wide range of options, we sell all of the latest models from the top brands, but with the lowest prices in the UK.
Send us your latest hearing test results and our audiologists will then expertly program your hearing aids based on your level of hearing loss, preferences and specific needs. We will then post your hearing aids directly to you.
Once you receive your new hearing aids, our audiologists will fine-tune your devices remotely at a time that suits you. You can then enjoy better hearing on a better budget with a 60-day returns policy – so you can wear your hearing aids with confidence and peace of mind.
At The Hearing Shop, we are dedicated to providing the best customer service and care in the industry. Unlike some other online hearing aid companies, we have a full-time designating professional audiologist who remotely programs all of our customer’s hearing aids.
With 10 years of remote fitting experience, your hearing aids will be programmed by an audiologist you can trust. Giving you peace of mind and confidence that your hearing aids will be reliable and support you and your hearing.
How It Works
Combine incredibly low prices on hearing aids from all the leading brands with remote care provided by our UK-based audiologists.
Got questions? No problem! Speak to a member of our expert team on
1. Choose your hearing aid
2. Send us your hearing test results
3. Our audiologists program to your needs
4. Receive your new hearing aids
5. Our audiologists fine-tune remotely
1. Choose Your hearing aid
2. Send us your hearing test results
3. Our audiologists program to your needs
4. Receive your new hearing aids
5. Our audiologists fine-tune remotely
Our Services & How it Works
Combine incredibly low prices on hearing aids from all the
leading brands with remote care provided by our professional
audiologists based in the UK.
Watch our quick video to see how The Hearing Shop works.
Hearing Shop Explainer Video
Our Specialist Service Includes:
- Professional audiologist service and care
- Specialist remote programming
- Professional after sales support
- Hearing aids delivered directly to your door
- Access to the latest hearing aids from the best brands
- Prices at the lowest in the industry
Please call us on 0808 208 5154 or visit our About Us Page
Do not spend hundreds of pounds without
getting a second opinion from us.
Customer Testimony
I was a bit nervous about purchasing my hearing aids online initially. Then I looked at the prices and gave it a shot.
I’m glad I did as the whole process was easy, quick and professional throughout.
Customer Testimony
I was a bit nervous about purchasing my hearing aids online initially. Then I looked at the prices and gave it a shot. I’m glad I did as the whole process was easy, quick and professional throughout
