Description
Phonak Infinio Ultra i30 R hearing aids overview
The Phonak Infinio Ultra i30 R hearing aids are the essential entry-level model, designed with simplicity and reliability in mind.
They are ideal for people with simpler hearing needs who spend most of their time in quieter, more predictable environments.
The i30 R still offers the AI-trained AutoSense OS 7.0 for automatic adjustments throughout your day, and universal Bluetooth connectivity for streaming calls and media.
They don’t have the advanced features of more expensive models, but it works well for everyday listening at a lower price.
The Infinio Ultra i30 R might be just what you need if you want to have clear conversations at home, in small groups, or one-on-one instead of at loud restaurants or busy social events.
Quick highlights:
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Suitable for mild to profound hearing loss
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AI-trained AutoSense OS 7.0 with 8 automatic programmes
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Up to 31 hours of rechargeable battery life
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Universal Bluetooth connectivity (compatible with iPhone & Android)
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12 fine-tuning channels for basic fitting precision
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IP68 water and dust resistance
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Roger technology compatible
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Available in 7 stylish colours: Sand Beige, Sandalwood, Chestnut, Champagne, Silver Grey, Graphite Grey, and Velvet Black
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Compatible with Roger On, Roger Select, Roger Table Mic, Roger Clip-On Mic, and the myPhonak app
- Comes with the Phonak Charger RIC I
Understanding the Infinio Ultra i30 R
The Phonak Infinio Ultra i30 R delivers the core essentials of modern hearing aid technology.
Its AutoSense OS 7.0 system uses artificial intelligence to recognise your listening environment and automatically switch between eight different programmes to match your surroundings.
Whether you’re relaxing at home, chatting in your car, or streaming music, the hearing aids adjust seamlessly without you needing to do anything.
AutoSense OS 7.0 includes:
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Speech in Loud Noise
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Music
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Speech in Car
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Comfort in Noise
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Speech in Noise
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Calm Situation
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Streaming Speech
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Streaming Music
With 12 fine-tuning channels, the i30 R allows your audiologist to make targeted adjustments to suit your hearing profile.
This level of precision is well-suited to straightforward hearing needs, though those with more complex audiograms may benefit from the additional channels available on higher models.
What the i30 R doesn’t include:
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No SmartSpeech Technology – The i30 R doesn’t include SpeechSensor, Speech Enhancer, Dynamic Noise Cancellation, or Motion Sensor Hearing. These advanced tools improve speech clarity in busy environments.
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No manual listening programmes – The i30 R relies entirely on AutoSense OS 7.0 and doesn’t include manual modes such as “Speech in Loud Noise.”
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No SoundRelax or WindBlock – Comfort features that reduce environmental sounds are only available on higher models.
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Limited noise management – The i30 R includes Phonak’s UltraZoom for directional focus but lacks the advanced noise reduction found in the i50 R, i70 R, and i90 R.
If you regularly spend time in noisier environments or group situations, you’ll find the i50 R or i70 R far better equipped to handle those challenges.
Ultra or Sphere – Which model is right for you?
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Choose the Infinio Ultra R range if you want reliable sound quality, natural automatic adjustment, and Bluetooth streaming for everyday use in quieter environments.
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Choose the Infinio Ultra Sphere if you need advanced speech enhancement in busy, multi-speaker settings and want the very best clarity in background noise.
Connectivity & Bluetooth features
The Infinio Ultra i30 R supports universal Bluetooth, working effortlessly with both iPhone and Android devices.
You can pair two devices simultaneously for calls, music, or media streaming, and enjoy stable, two-way communication directly through your hearing aids.
The i30 R is also ready for Auracast broadcast technology, so it’s built with future compatibility in mind.
Music & media
Thanks to its dedicated Music programme, the i30 R automatically detects when you’re listening to music and optimises sound for richer, more natural audio.
Streaming from your smartphone or tablet is simple and reliable, whether it’s calls, podcasts, or your favourite playlists.
Practical design & daily use
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Rechargeable convenience: Up to 31 hours of power from a full charge.
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EasyGuard protection: Prevents wax build-up, reducing the need for frequent maintenance.
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IP68-rated durability: Resistant to water, sweat, and dust, though not suitable for swimming.
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Roger compatibility: The i30 R can pair with Roger microphones via RogerDirect, allowing you to hear speech more clearly in meetings, lectures, or large gatherings – up to 25 metres away.
Who should consider the Infinio Ultra i30 R?
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Are on a budget and want reliable, entry-level technology
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Spend most of your day in calm environments at home or work
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Need help with one-to-one or small group conversations
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Want simple, automatic operation without manual adjustments
However, if you often find yourself in louder listening conditions, consider the Infinio Ultra i50 R or i70 R for better speech clarity and more advanced noise handling.
Other performance levels in the range:
- Phonak Infinio Ultra i90 R hearing aids
- Phonak Infinio Ultra i70 R hearing aids
- Phonak Infinio Ultra i50 R hearing aids
Summary
The Phonak Infinio Ultra i30 R is a small, rechargeable hearing aid that is easy to use and works well.
It was made for people who want something easy to use and clear sound in quiet settings, but don’t want to pay for features they don’t need.
The i50 R or i70 R might be better long-term choices if you often listen in more complicated settings.
But if you have simple needs and want reliable performance from a top brand, the i30 R is a great choice.
Need more support with Phonak Infinio Ultra i30 R hearing aids?
Contact us free, at The Hearing Shop, on 0808 208 5154 or fill out our quick form here, and one of our audiologists will be in touch at a convenient time for you.
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Quick FAQs for the Phonak Infinio Ultra i30 R
Who is the Phonak Infinio Ultra i30 R designed for?
The i30 R is best suited to people with straightforward hearing needs who spend most of their time in quieter, more predictable environments – such as at home, during one-to-one conversations, or small family gatherings.
Does the i30 R include Bluetooth connectivity?
Yes, these hearing aids do feature universal Bluetooth compatibility, allowing you to connect with both iPhone and Android devices for phone calls, music, and audio streaming.
How long does the Phonak i30 R battery last?
The rechargeable battery provides up to 31 hours of use from a full charge, depending on your level of hearing loss and how often you stream audio during the day.
What features are missing compared to the higher performance levels?
The i30 R does not include Phonak’s SmartSpeech Technology suite, manual listening programmes, or advanced noise reduction tools such as Dynamic Noise Cancellation. If you need stronger performance in noisy settings, the i50 R or i70 R would be more suitable options.
Phonak Infinio Ultra i30 R how-tos and support resources:
Watch the Phonak Infinio Ultra i30 R hearing aid video below
Phonak Infinio Ultra i30 R Hearing Aids, Rechargeable
- £945.00 per aid
- £1,890.00 per pair
Tech Rating:
Did you know?
To purchase hearing aids, our audiologist must confirm they suit your hearing loss. They’ll then give you an authorisation code to enter during checkout.
If you haven’t spoken with an audiologist yet, contact us at 0808 208 5154 or info@hearingshop.co.uk. The consultation is free.
Hassle-free process with free fast delivery
Professional audiologist service and care
Free returns 60 days, no quibble (except Puretone, which is 30 days)
Lowest prices on best brands and latest models
Experience we have over 15 years of experience
Product Highlights
- Rechargeable
- Remote programming
- Fitting style: RIC
- Models available for online purchase: Infinio Ultra i30 R
- Available in colours: Sand beige, sandalwood, chestnut, champagne, silver grey, graphite grey, velvet black
- Charger: Comes with Phonak Charger RIC I
- Suitable for: Mild, moderate and severe hearing loss
- Available for online shopping
Find out more about our Delivery & Returns
Any questions? No problem – Call us free on 0808 208 5154
How to order your hearing aids online:
- Select your hearing aids
- Send us your latest hearing test results via email
- Our audiologists will program your new hearing aids to your hearing loss and your own specific needs (apart from Puretone hearing aids, as they are preprogrammed for mild to moderate or moderate to severe hearing loss)
- We post your hearing aids out directly to you
- You receive your new hearing aids
- Our audiologists will fine-tune your hearing aids remotely if needed (excluding Puretone hearing aids)
Need more support with ordering online? Get in touch
Contact us for more advice, support, and guidance by calling us free on 0808 208 5154
Our phone consultations are constructed in such a way as to help you select the most suitable hearing aids for you. Our process begins by requesting a recent hearing test, which our professional audiologist will then analyse using specialised manufacturer software.
This allows us to provide you with an initial hearing assessment, giving you a comprehensive overview of the available hearing aid options we have online that would suit you best.
Please note that Puretone hearing aids are preprogrammed for mild to moderate or moderate to severe hearing loss
Our main goal during this consultation is to empower you with the knowledge needed to make a well-informed decision regarding your hearing aid purchase with us.
Get in touch
Your satisfaction and confidence in your hearing aid choice are our utmost priority. For a free phone consultation, send your audiogram/hearing test results to us at info@hearingshop.co.uk or call us free on 0808 208 5154
- The hearing aid(s)
- Receivers (Puretone hearing aids are fitted with size 2 medium power receivers or size 2 slim tubes, depending on model)
- A pair of domes (Puretone hearing aids come with 1 pack of medium open domes)
- A pack of earwax filters (excluding Puretone hearing aids)
- Charger or one pack of batteries per aid, if aids are not rechargeable
- Batteries
- Remote care, programming and adjusting by an audiologist (apart from Puretone hearing aids, as they are preprogrammed to mild to moderate or moderate to severe hearing loss)
- Two free fine-tuning appointments (apart from Puretone hearing aids)
- Delivery
- Manufacturers’ warranty (5 years on all aids apart from Signia Styletto models, which are 4 years, and Puretone, which are 2 years)
Note: The following items are not included in the price. You will need to purchase these separately if required.
- Additional batteries
- TV streaming accessories
- Other accessories
- Additional fine-tuning appointments (£35 per appointment, excludes Puretone hearing aids)
Get in touch
Contact us for more advice, support, and guidance by calling us free on 0808 208 5154
Free phone consultation with hearing test results
The first part of the process is contacting us for your free phone consultation to ensure we can help support you in selecting the most suitable hearing aids.
Our audiologist will request your latest hearing test results so they can analyse your results using specialised software and pre-program your hearing aids based on those results.
Please note, Puretone hearing aids are already pre-programmed for mild to moderate or moderate to severe hearing loss.
We can then provide a preliminary assessment, ensuring you have a clear understanding of our hearing aid options available online.
The main goal of this phone consultation is to support and guide you to make an informed decision about your hearing aid(s) purchase.
Fitting
Upon receiving your hearing aids, which have already been pre-programmed using your hearing test results, they are ready for immediate use, and you can put them in straight away.
Our audiologist will contact you to ensure that you are hearing clearly through them and understand how to put them in and perform basic maintenance.
If necessary, we can make remote adjustments there and then to further customise your hearing aids to your personal preferences. This excludes Puretone hearing aids.
Reprogramming
Sometimes further appointments are needed to fine-tune the aids once you are more used to wearing them.
Our hearing aid customer service includes complimentary reprogramming and readjustment of your hearing aids through remote assistance with one of our audiologists at a convenient time for you. This excludes Puretone hearing aids.
Need more support with remote programming?
Long after your purchase, we will be here to assist you with your hearing aids.
Our comprehensive customer service includes phone and email contact with your audiologist, and we provide ongoing remote adjustments, fine-tuning, and reprogramming, which excludes Puretone hearing aids.
Get in touch
Contact us for more advice, support, and guidance by calling us free on 0808 208 5154
Manufacturer’s warranty
Every hearing aid we offer comes with a comprehensive Manufacturer’s warranty starting from the purchase date. This covers repair in the event of a hearing aid fault or damage (unless damaged by the user).
All manufacturer warranties are five years.
The specifics of each product’s warranty duration are outlined on the respective product page. It’s important to note that loss is not covered by a manufacturer’s warranty, and that Puretone hearing aids have a manufacturer’s warranty of 2 years.
Receiver wires and rechargeable batteries also have a warranty; these vary by brand.
Phonak: Receiver wires and rechargeable battery are covered for 2 years.
Resound: Receiver wires and rechargeable battery are covered for 5 years.
Widex, Signia, and Rexton: Receiver wires and rechargeable battery are covered for 5 years.
To initiate a warranty claim, please reach out to our team, who will guide you through the necessary steps.
Repairs
Repairs that are covered by the warranty are free. You will need to send the hearing aid to us, which we will then send on to the hearing aid manufacturer for them to repair.
Once we have the repaired hearing aid back from them, we will return it to you. You have two options for postage;
- Royal Mail Tracked costs £10
- A courier costs £30
Please indicate your preference to your audiologist, and they will send you a payment link.
The same postal charge applies if we are sending you replacement receivers under the warranty.
Aftercare and support
For all aftercare support, consultations with our audiologists can be scheduled for remote adjustments, and if you have any questions about your hearing aids, please give us a call on 0808 208 5154
Deliveries in the UK
We offer free delivery on all online hearing aid purchases within the UK. Delivery times may vary depending on your location, but typically range from 5 to 7 working days.
If this is not possible, we will contact you. Rest assured, all deliveries are fully insured and tracked. The hearing aids you have ordered will be delivered to the address provided during the order process.
If your order does not arrive safely within a reasonable time after you receive the dispatch notification, it is important that you contact us.
Upon receipt of your goods, we encourage you to inspect them promptly to ensure they meet your expectations.
In the rare event of non-delivery due to an error by The Hearing Shop or our courier, you will have the option to either receive a full refund or request a re-delivery.
Damages During Transit
We kindly ask that you inspect your hearing aids carefully upon arrival. If you receive an item that is defective, damaged, or if there has been an error with your order, please contact us immediately.
This will allow us to quickly assess the situation and take the necessary steps to resolve any issues, as we are committed to ensuring your satisfaction.
International Deliveries, Import Duties and Customs Fees
We only ship orders to addresses in the UK, the price you see includes the applicable UK VAT. Alternatively you can arrange collection by a courier of your choice if you would like to have the aids delivered internationally. Orders outside the UK may be subject to Import Taxes or Customs duties at your country’s applicable rate.
It’s important to note that starting from 11 PM on December 31, 2020, shipments from the UK to EU countries will now incur import taxes and customs fees.
The Hearing Shop is not liable to pay these fees from your country. The courier will contact you to arrange payment of taxes due and customs duties.
Returns Policy
Our hearing aid refunds are available within a 60-day period (we offer a 60-day money-back guarantee) from the date of shipment to your address.
Please note that there is a 30-day money-back guarantee only with Puretone hearing aids.
As the customer, you are responsible for the postage costs of returning the hearing aid(s) to us.
If you are dissatisfied or unhappy with any hearing aid purchased from The Hearing Shop, you are free to return it within the specified period for a full refund.
Your satisfaction is our priority, and we want you to feel confident in your choice, with the reassurance that we stand behind the quality of our products.
Need further support?
Should you require further details about shipping, duties or taxes, please don’t hesitate to get in touch with us at info@hearingshop.co.uk
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Frequently Asked Questions
If you’re experiencing significant hearing loss in both ears, you will need two hearing aids. Here are the audiological reasons behind our audiologist’s recommendation:
Localisation: Our brains rely on information from both ears to accurately determine the source of sounds. We can precisely locate where a sound is coming from by analysing the small time delays and differences in loudness between sounds reaching each ear. For example, if one ear has better hearing than the other, it becomes challenging to understand the direction of sounds.
Head Shadow Effect: High-frequency sounds, crucial for speech clarity, cannot effectively bend around your head, unlike low-frequency sounds. For example, if someone is speaking on your unaided side, you might hear that they are talking but struggle to understand what they are saying.
Reduced Amplification: A phenomenon called “binaural summation” means that when using two balanced hearing aids, your brain provides a natural boost of around three decibels by combining the signals, which means that the hearing aids can operate at lower, more natural volume settings when compared to a single hearing aid.
Sound Quality: Human hearing is designed for stereo perception. Hearing from only one side sounds less natural to us and can impact our overall auditory experience.
Noise Reduction: Our brains naturally possess a built-in noise reduction mechanism, which works most effectively when it receives sound input from both ears. If only one ear is aided, even with a high-quality hearing aid, it becomes challenging to hear clearly in noisy environments as your brain attempts to process all sounds, including background noise, instead of filtering them out.
For many, the main advantage of using a rechargeable hearing aid is its sheer convenience. We’ve grown accustomed to charging our phones and other devices overnight, and a rechargeable hearing aid aligns with this familiar routine.
This convenience is especially beneficial for those who have limited dexterity or finger-related issues since standard hearing aid batteries can be quite small and challenging to manipulate.
However, one drawback is that there’s no immediate solution if you forget to charge your hearing aid. In most cases, a 30-minute charge provides at least two to three hours of power, but if you tend to regularly forget to charge devices, traditional batteries might be a better fit for you.
In general, the number of channels in a hearing aid is a topic that often comes up, as they play a crucial role in improving your ability to hear and understand speech in various listening environments. Channels are frequently used by audiologists to simplify the explanation of why one hearing aid might be considered superior to another. However, the concept of channels is more intricate than it may seem.
Hearing aids serve to amplify sounds at various frequencies to different degrees. Since most people experience greater hearing loss in high frequencies compared to low frequencies, more amplification is often required in the higher ranges. These sound frequencies are categorised into separate bands or channels, with hearing aids being adjusted to deliver the precise amplification needed for each frequency level.
Having fewer channels makes this adjustment less precise and means the device is more of a basic hearing aid. Therefore, the hearing aid would offer limited additional features and is typically suitable for situations like one-on-one conversations in quiet environments.
Most modern hearing aids use channels to provide a more natural and comfortable listening experience. With precise frequency control, hearing aids can maintain the natural balance of sounds, ensuring that environmental sounds, speech and other auditory cues sound lifelike and clear.
Another example of how modern hearing aids optimise channels is automation. Hearing aids that are able to automatically adapt to various situations. For example, in a quiet environment, they will focus on speech clarity, whilst in a noisy environment they will switch to emphasising on noise reduction.
The number of channels is just one aspect to consider; the overall technology package and the way the audiologists program the devices are equally important. Different hearing aid manufacturers take diverse approaches, and the number of channels is not necessarily an indicator of quality, but how they are configurated to improve your hearing and quality of life.
It’s a really simple, hassle-free process that only takes a few steps. All you have to do is choose your hearing aids from our wide range of options, we sell all of the latest models from the top brands, but with the lowest prices in the UK.
Send us your latest hearing test results and our audiologists will then expertly program your hearing aids based on your level of hearing loss, preferences and specific needs. We will then post your hearing aids directly to you.
Once you receive your new hearing aids, our audiologists will fine-tune your devices remotely at a time that suits you. You can then enjoy better hearing on a better budget with a 60-day returns policy – so you can wear your hearing aids with confidence and peace of mind.
At The Hearing Shop, we are dedicated to providing the best customer service and care in the industry. Unlike some other online hearing aid companies, we have a full-time designating professional audiologist who remotely programs all of our customer’s hearing aids.
With 10 years of remote fitting experience, your hearing aids will be programmed by an audiologist you can trust. Giving you peace of mind and confidence that your hearing aids will be reliable and support you and your hearing.
How It Works
Combine incredibly low prices on hearing aids from all the leading brands with remote care provided by our UK-based audiologists.
Got questions? No problem! Speak to a member of our expert team on
1. Choose your hearing aid
2. Send us your hearing test results
3. Our audiologists program to your needs
4. Receive your new hearing aids
5. Our audiologists fine-tune remotely
1. Choose Your hearing aid
2. Send us your hearing test results
3. Our audiologists program to your needs
4. Receive your new hearing aids
5. Our audiologists fine-tune remotely
Our Services & How it Works
Combine incredibly low prices on hearing aids from all the
leading brands with remote care provided by our professional
audiologists based in the UK.
Watch our quick video to see how The Hearing Shop works.
Hearing Shop Explainer Video
Our Specialist Service Includes:
- Professional audiologist service and care
- Specialist remote programming
- Professional after sales support
- Hearing aids delivered directly to your door
- Access to the latest hearing aids from the best brands
- Prices at the lowest in the industry
Please call us on 0808 208 5154 or visit our About Us Page
Do not spend hundreds of pounds without
getting a second opinion from us.
Customer Testimony
I was a bit nervous about purchasing my hearing aids online initially. Then I looked at the prices and gave it a shot.
I’m glad I did as the whole process was easy, quick and professional throughout.
Customer Testimony
I was a bit nervous about purchasing my hearing aids online initially. Then I looked at the prices and gave it a shot. I’m glad I did as the whole process was easy, quick and professional throughout
