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Description
Phonak Infinio Ultra i50 R hearing aids overview
The Phonak Infinio Ultra i50 R hearing aids are the standard model within Phonak’s impressive Infinio Ultra rechargeable range.
It’s designed to deliver dependable, high-quality performance at a more accessible price, making it a great option for those with straightforward hearing needs who don’t necessarily require all the premium features found in higher models.
While it doesn’t include Phonak’s most advanced speech processing technology, the Infinio Ultra i50 R still offers superb sound quality, AI-driven automatic environmental adjustments, and seamless Bluetooth connectivity.
Perfect for daily conversations and listening comfort.
If your hearing challenges are mostly in predictable, everyday situations – such as talking at home, chatting one-to-one, or spending time in quieter social settings – the i50 R could be exactly what you need.
Quick highlights:
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Suitable for mild to profound hearing loss
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AI-trained AutoSense OS 7.0 with 8 automatic sound environments
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Up to 31 hours of rechargeable battery life
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Universal Bluetooth connectivity (works with iPhone & Android)
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16 fine-tuning channels for precise sound fitting
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IP68-rated for water and dust resistance
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Manual “Speech in Loud Noise” programme available
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Compatible with Roger technology
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Available in 7 colours: Sand Beige, Sandalwood, Chestnut, Champagne, Silver Grey, Graphite Grey, and Velvet Black
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Works with Roger On, Roger Select, Roger Table Mic, Roger Clip-On Mic, and the myPhonak app
- Charger: Comes with the Phonak Charger RIC I
The Infinio Ultra i50 R delivers all the essentials of Phonak’s premium hearing technology, including smart, automatic adjustments thanks to AutoSense OS 7.0.
This is an AI-trained system that recognises your surroundings and seamlessly adapts between eight different listening modes throughout your day.
Whether you’re moving from your living room to your car, or from a quiet home office to a busy café, the i50 R automatically adjusts, so you don’t have to.
AutoSense OS 7.0 includes:
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Speech in Loud Noise
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Music
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Speech in Car
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Comfort in Noise
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Speech in Noise
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Calm Situation
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Streaming Speech
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Streaming Music
The i50 R also offers 16 fine-tuning channels, allowing your audiologist to programme your hearing aids precisely to your personal audiogram for a clear, balanced sound.
What the Infinio Ultra i50 R doesn’t include
To make an informed decision, it’s helpful to know what’s not included at this level.
The SmartSpeech technology Suite – which features SpeechSensor, Speech Enhancer, Dynamic Noise Cancellation, and Motion Sensor Hearing – is only available on the i70 R and i90 R models.
These premium features provide a significant boost in complex, noisy environments such as crowded restaurants or social gatherings.
So, if those situations are a regular challenge for you, it’s worth considering an upgrade to the i70 R.
The i50 R also lacks automatic StereoZoom 2.0 and tap control, although you can manually activate the “Speech in Loud Noise” programme when you need extra support.
Ultra or Sphere – Which one should you choose?
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Choose the Infinio Ultra R if you want excellent sound quality, reliable automatic adjustments, and universal Bluetooth – ideal for most everyday listening situations.
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Choose the Infinio Ultra Sphere if you regularly struggle with speech in busy or multi-speaker environments and need technology that actively isolates and enhances voices around you.
Bluetooth and connectivity
The Infinio Ultra i50 Rcan connect to any Bluetooth device, including iOS and Android devices. It can connect to tablets and computers for calls, music, and streaming.
It also supports two-way audio, allowing you to hear and speak directly through the hearing aids during calls.
Ready for the future, the i50 R is compatible with Auracast broadcast technology as it becomes more widely available.
Music and media
Music lovers will appreciate the dedicated Music programme, which automatically activates when the hearing aids detect music, ensuring richer, more natural sound.
Comfort, design and daily use
- Rechargeable convenience: You can use it for up to 31 hours on a full charge, or all day, even when streaming a lot.
- EasyGuard protection keeps wax out of your hearing aids and makes them easier to care for.
- Durable with an IP68 rating; can handle water, sweat, and dust (but not swimming).
- Roger compatibility: Works perfectly with Phonak Roger microphones to help you hear better in meetings, groups, or lectures.
Who is the Infinio Ultra i50 R for?
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If you are new to hearing aids and want to start with reliable, easy-to-use technology
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Want a cost-effective yet high-quality solution from a trusted brand
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Spend most of your time in calmer listening environments
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Don’t need the advanced speech enhancement features found in higher models
If you regularly find yourself in very noisy places and want maximum speech clarity, the Infinio Ultra i70 R may be worth the extra investment.
Other performance levels in the range:
- Phonak Infinio Ultra i90 R hearing aids
- Phonak Infinio Ultra i70 R hearing aids
- Phonak Infinio Ultra i30 R hearing aids
Summary
The Phonak Infinio Ultra i50 R is a great deal because it works well and makes smart, automatic changes.
If you usually listen in quiet places and want hearing technology that is reliable and easy to use, this is a good choice.
If you are often in loud noise, the i70 R or i90 R might be worth looking into because they have better SmartSpeech features.
The i50 R is a great, reliable choice for most everyday needs, and it has real Phonak quality.
Need more support with Phonak Infinio Ultra i50 R hearing aids?
If the Phonak Infinio Ultra i50 R sounds like it could help – particularly in those challenging, noisy situations – the next step is a remote consultation with one of our qualified hearing care professionals.
They can assess whether this technology suits your hearing loss and lifestyle.
Contact us free, at The Hearing Shop, on 0808 208 5154 or fill out our quick form here, and one of our audiologists will be in touch at a convenient time for you.
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Quick FAQs for the Phonak Infinio Ultra i50 R
Who is the Phonak Infinio Ultra i50 R best suited for?
The i50 R is ideal for people with mild to profound hearing loss who spend most of their time in calmer environments such as home, one-to-one conversations, or quiet cafés.
It offers excellent automatic adjustments without the higher cost of advanced models.
Does the Infinio Ultra i50 R connect to smartphones?
Yes. The i50 R offers universal Bluetooth connectivity and works with both iPhone and Android devices for calls, music, and media streaming.
How long does the battery last on the i50 R?
The rechargeable battery provides up to 31 hours of use on a full charge, depending on your listening environment and streaming activity.
Is the i50 R water-resistant?
Yes, it has an IP68 rating, meaning it’s resistant to water, sweat, and dust—perfect for everyday use, though not suitable for swimming or full submersion.
Phonak Infinio Ultra i50 R how-tos and support resources:
Watch the Phonak Infinio Ultra i50 R hearing aid below
Phonak Infinio Ultra i50 R Hearing Aids, Rechargeable Model
- £980.00 per aid
- £1,960.00 per pair
Tech Rating:
Did you know?
To purchase hearing aids, our audiologist must confirm they suit your hearing loss. They’ll then give you an authorisation code to enter during checkout.
If you haven’t spoken with an audiologist yet, contact us at 0808 208 5154 or info@hearingshop.co.uk. The consultation is free.
Hassle-free process with free fast delivery
Professional audiologist service and care
Free returns 60 days, no quibble (except Puretone, which is 30 days)
Lowest prices on best brands and latest models
Experience we have over 15 years of experience
Product Highlights
- Rechargeable
- Remote programming
- Fitting style: RIC
- Models available for online purchase: Infinio Ultra i50 R
- Available in colours: Sand beige, sandalwood, chestnut, champagne, silver grey, graphite grey, velvet black
- Charger: Comes with Phonak Charger RIC I
- Suitable for: Mild, moderate and severe hearing loss
- Available for online shopping
Find out more about our Delivery & Returns
Any questions? No problem – Call us free on 0808 208 5154
How to order your hearing aids online:
- Select your hearing aids
- Send us your latest hearing test results via email
- Our audiologists will program your new hearing aids to your hearing loss and your own specific needs (apart from Puretone hearing aids, as they are preprogrammed for mild to moderate or moderate to severe hearing loss)
- We post your hearing aids out directly to you
- You receive your new hearing aids
- Our audiologists will fine-tune your hearing aids remotely if needed (excluding Puretone hearing aids)
Need more support with ordering online? Get in touch
Contact us for more advice, support, and guidance by calling us free on 0808 208 5154
Our phone consultations are constructed in such a way as to help you select the most suitable hearing aids for you. Our process begins by requesting a recent hearing test, which our professional audiologist will then analyse using specialised manufacturer software.
This allows us to provide you with an initial hearing assessment, giving you a comprehensive overview of the available hearing aid options we have online that would suit you best.
Please note that Puretone hearing aids are preprogrammed for mild to moderate or moderate to severe hearing loss
Our main goal during this consultation is to empower you with the knowledge needed to make a well-informed decision regarding your hearing aid purchase with us.
Get in touch
Your satisfaction and confidence in your hearing aid choice are our utmost priority. For a free phone consultation, send your audiogram/hearing test results to us at info@hearingshop.co.uk or call us free on 0808 208 5154
- The hearing aid(s)
- Receivers (Puretone hearing aids are fitted with size 2 medium power receivers or size 2 slim tubes, depending on model)
- A pair of domes (Puretone hearing aids come with 1 pack of medium open domes)
- A pack of earwax filters (excluding Puretone hearing aids)
- Charger or one pack of batteries per aid, if aids are not rechargeable
- Batteries
- Remote care, programming and adjusting by an audiologist (apart from Puretone hearing aids, as they are preprogrammed to mild to moderate or moderate to severe hearing loss)
- Two free fine-tuning appointments (apart from Puretone hearing aids)
- Delivery
- Manufacturers’ warranty (5 years on all aids apart from Signia Styletto models, which are 4 years, and Puretone, which are 2 years)
Note: The following items are not included in the price. You will need to purchase these separately if required.
- Additional batteries
- TV streaming accessories
- Other accessories
- Additional fine-tuning appointments (£35 per appointment, excludes Puretone hearing aids)
Get in touch
Contact us for more advice, support, and guidance by calling us free on 0808 208 5154
Free phone consultation with hearing test results
The first part of the process is contacting us for your free phone consultation to ensure we can help support you in selecting the most suitable hearing aids.
Our audiologist will request your latest hearing test results so they can analyse your results using specialised software and pre-program your hearing aids based on those results.
Please note, Puretone hearing aids are already pre-programmed for mild to moderate or moderate to severe hearing loss.
We can then provide a preliminary assessment, ensuring you have a clear understanding of our hearing aid options available online.
The main goal of this phone consultation is to support and guide you to make an informed decision about your hearing aid(s) purchase.
Fitting
Upon receiving your hearing aids, which have already been pre-programmed using your hearing test results, they are ready for immediate use, and you can put them in straight away.
Our audiologist will contact you to ensure that you are hearing clearly through them and understand how to put them in and perform basic maintenance.
If necessary, we can make remote adjustments there and then to further customise your hearing aids to your personal preferences. This excludes Puretone hearing aids.
Reprogramming
Sometimes further appointments are needed to fine-tune the aids once you are more used to wearing them.
Our hearing aid customer service includes complimentary reprogramming and readjustment of your hearing aids through remote assistance with one of our audiologists at a convenient time for you. This excludes Puretone hearing aids.
Need more support with remote programming?
Long after your purchase, we will be here to assist you with your hearing aids.
Our comprehensive customer service includes phone and email contact with your audiologist, and we provide ongoing remote adjustments, fine-tuning, and reprogramming, which excludes Puretone hearing aids.
Get in touch
Contact us for more advice, support, and guidance by calling us free on 0808 208 5154
Manufacturer’s warranty
Every hearing aid we offer comes with a comprehensive Manufacturer’s warranty starting from the purchase date. This covers repair in the event of a hearing aid fault or damage (unless damaged by the user).
All manufacturer warranties are five years.
The specifics of each product’s warranty duration are outlined on the respective product page. It’s important to note that loss is not covered by a manufacturer’s warranty, and that Puretone hearing aids have a manufacturer’s warranty of 2 years.
Receiver wires and rechargeable batteries also have a warranty; these vary by brand.
Phonak: Receiver wires and rechargeable battery are covered for 2 years.
Resound: Receiver wires and rechargeable battery are covered for 5 years.
Widex, Signia, and Rexton: Receiver wires and rechargeable battery are covered for 5 years.
To initiate a warranty claim, please reach out to our team, who will guide you through the necessary steps.
Repairs
Repairs that are covered by the warranty are free. You will need to send the hearing aid to us, which we will then send on to the hearing aid manufacturer for them to repair.
Once we have the repaired hearing aid back from them, we will return it to you. You have two options for postage;
- Royal Mail Tracked costs £10
- A courier costs £30
Please indicate your preference to your audiologist, and they will send you a payment link.
The same postal charge applies if we are sending you replacement receivers under the warranty.
Aftercare and support
For all aftercare support, consultations with our audiologists can be scheduled for remote adjustments, and if you have any questions about your hearing aids, please give us a call on 0808 208 5154
Deliveries in the UK
We offer free delivery on all online hearing aid purchases within the UK. Delivery times may vary depending on your location, but typically range from 5 to 7 working days.
If this is not possible, we will contact you. Rest assured, all deliveries are fully insured and tracked. The hearing aids you have ordered will be delivered to the address provided during the order process.
If your order does not arrive safely within a reasonable time after you receive the dispatch notification, it is important that you contact us.
Upon receipt of your goods, we encourage you to inspect them promptly to ensure they meet your expectations.
In the rare event of non-delivery due to an error by The Hearing Shop or our courier, you will have the option to either receive a full refund or request a re-delivery.
Damages During Transit
We kindly ask that you inspect your hearing aids carefully upon arrival. If you receive an item that is defective, damaged, or if there has been an error with your order, please contact us immediately.
This will allow us to quickly assess the situation and take the necessary steps to resolve any issues, as we are committed to ensuring your satisfaction.
International Deliveries, Import Duties and Customs Fees
We only ship orders to addresses in the UK, the price you see includes the applicable UK VAT. Alternatively you can arrange collection by a courier of your choice if you would like to have the aids delivered internationally. Orders outside the UK may be subject to Import Taxes or Customs duties at your country’s applicable rate.
It’s important to note that starting from 11 PM on December 31, 2020, shipments from the UK to EU countries will now incur import taxes and customs fees.
The Hearing Shop is not liable to pay these fees from your country. The courier will contact you to arrange payment of taxes due and customs duties.
Returns Policy
Our hearing aid refunds are available within a 60-day period (we offer a 60-day money-back guarantee) from the date of shipment to your address.
Please note that there is a 30-day money-back guarantee only with Puretone hearing aids.
As the customer, you are responsible for the postage costs of returning the hearing aid(s) to us.
If you are dissatisfied or unhappy with any hearing aid purchased from The Hearing Shop, you are free to return it within the specified period for a full refund.
Your satisfaction is our priority, and we want you to feel confident in your choice, with the reassurance that we stand behind the quality of our products.
Need further support?
Should you require further details about shipping, duties or taxes, please don’t hesitate to get in touch with us at info@hearingshop.co.uk
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Frequently Asked Questions
If you’re experiencing significant hearing loss in both ears, you will need two hearing aids. Here are the audiological reasons behind our audiologist’s recommendation:
Localisation: Our brains rely on information from both ears to accurately determine the source of sounds. We can precisely locate where a sound is coming from by analysing the small time delays and differences in loudness between sounds reaching each ear. For example, if one ear has better hearing than the other, it becomes challenging to understand the direction of sounds.
Head Shadow Effect: High-frequency sounds, crucial for speech clarity, cannot effectively bend around your head, unlike low-frequency sounds. For example, if someone is speaking on your unaided side, you might hear that they are talking but struggle to understand what they are saying.
Reduced Amplification: A phenomenon called “binaural summation” means that when using two balanced hearing aids, your brain provides a natural boost of around three decibels by combining the signals, which means that the hearing aids can operate at lower, more natural volume settings when compared to a single hearing aid.
Sound Quality: Human hearing is designed for stereo perception. Hearing from only one side sounds less natural to us and can impact our overall auditory experience.
Noise Reduction: Our brains naturally possess a built-in noise reduction mechanism, which works most effectively when it receives sound input from both ears. If only one ear is aided, even with a high-quality hearing aid, it becomes challenging to hear clearly in noisy environments as your brain attempts to process all sounds, including background noise, instead of filtering them out.
For many, the main advantage of using a rechargeable hearing aid is its sheer convenience. We’ve grown accustomed to charging our phones and other devices overnight, and a rechargeable hearing aid aligns with this familiar routine.
This convenience is especially beneficial for those who have limited dexterity or finger-related issues since standard hearing aid batteries can be quite small and challenging to manipulate.
However, one drawback is that there’s no immediate solution if you forget to charge your hearing aid. In most cases, a 30-minute charge provides at least two to three hours of power, but if you tend to regularly forget to charge devices, traditional batteries might be a better fit for you.
In general, the number of channels in a hearing aid is a topic that often comes up, as they play a crucial role in improving your ability to hear and understand speech in various listening environments. Channels are frequently used by audiologists to simplify the explanation of why one hearing aid might be considered superior to another. However, the concept of channels is more intricate than it may seem.
Hearing aids serve to amplify sounds at various frequencies to different degrees. Since most people experience greater hearing loss in high frequencies compared to low frequencies, more amplification is often required in the higher ranges. These sound frequencies are categorised into separate bands or channels, with hearing aids being adjusted to deliver the precise amplification needed for each frequency level.
Having fewer channels makes this adjustment less precise and means the device is more of a basic hearing aid. Therefore, the hearing aid would offer limited additional features and is typically suitable for situations like one-on-one conversations in quiet environments.
Most modern hearing aids use channels to provide a more natural and comfortable listening experience. With precise frequency control, hearing aids can maintain the natural balance of sounds, ensuring that environmental sounds, speech and other auditory cues sound lifelike and clear.
Another example of how modern hearing aids optimise channels is automation. Hearing aids that are able to automatically adapt to various situations. For example, in a quiet environment, they will focus on speech clarity, whilst in a noisy environment they will switch to emphasising on noise reduction.
The number of channels is just one aspect to consider; the overall technology package and the way the audiologists program the devices are equally important. Different hearing aid manufacturers take diverse approaches, and the number of channels is not necessarily an indicator of quality, but how they are configurated to improve your hearing and quality of life.
It’s a really simple, hassle-free process that only takes a few steps. All you have to do is choose your hearing aids from our wide range of options, we sell all of the latest models from the top brands, but with the lowest prices in the UK.
Send us your latest hearing test results and our audiologists will then expertly program your hearing aids based on your level of hearing loss, preferences and specific needs. We will then post your hearing aids directly to you.
Once you receive your new hearing aids, our audiologists will fine-tune your devices remotely at a time that suits you. You can then enjoy better hearing on a better budget with a 60-day returns policy – so you can wear your hearing aids with confidence and peace of mind.
At The Hearing Shop, we are dedicated to providing the best customer service and care in the industry. Unlike some other online hearing aid companies, we have a full-time designating professional audiologist who remotely programs all of our customer’s hearing aids.
With 10 years of remote fitting experience, your hearing aids will be programmed by an audiologist you can trust. Giving you peace of mind and confidence that your hearing aids will be reliable and support you and your hearing.
How It Works
Combine incredibly low prices on hearing aids from all the leading brands with remote care provided by our UK-based audiologists.
Got questions? No problem! Speak to a member of our expert team on
1. Choose your hearing aid
2. Send us your hearing test results
3. Our audiologists program to your needs
4. Receive your new hearing aids
5. Our audiologists fine-tune remotely
1. Choose Your hearing aid
2. Send us your hearing test results
3. Our audiologists program to your needs
4. Receive your new hearing aids
5. Our audiologists fine-tune remotely
Our Services & How it Works
Combine incredibly low prices on hearing aids from all the
leading brands with remote care provided by our professional
audiologists based in the UK.
Watch our quick video to see how The Hearing Shop works.
Hearing Shop Explainer Video
Our Specialist Service Includes:
- Professional audiologist service and care
- Specialist remote programming
- Professional after sales support
- Hearing aids delivered directly to your door
- Access to the latest hearing aids from the best brands
- Prices at the lowest in the industry
Please call us on 0808 208 5154 or visit our About Us Page
Do not spend hundreds of pounds without
getting a second opinion from us.
Customer Testimony
I was a bit nervous about purchasing my hearing aids online initially. Then I looked at the prices and gave it a shot.
I’m glad I did as the whole process was easy, quick and professional throughout.
Customer Testimony
I was a bit nervous about purchasing my hearing aids online initially. Then I looked at the prices and gave it a shot. I’m glad I did as the whole process was easy, quick and professional throughout
